Branch update

The future effects of the coronavirus (COVID-19) pandemic are unclear but your credit union has taken active steps to ensure the continuity of our operations so we can continue to serve you, our members.

In-person banking is available at our Maiden Choice Lane branch as well as our Saint Agnes Hospital branch (for Ascension Saint Agnes employees) and our Grace/Curtis Bay branch (for W. R. Grace employees). All branches have returned to their normal scheduled hours.

Please note that everyone needs to support the safety protocols of Saint Agnes Healthcare. Due to the health screening procedures at the front entrance, only Saint Agnes employees may visit the Saint Agnes Hospital branch at this time. If you don’t work at the hospital, please visit our Maiden Choice branch.

Effective 9/15/20, our Curtis Bay branch office has reopened for its normal Tuesday and Thursday hours. This branch is located on a secure campus of the W. R. Grace Co., to serve Grace employees. If you don’t have a W. R. Grace employee badge, please visit our Maiden Choice branch.

In our branches, we are supporting the government-recommended policy of “social distancing.” At times, this may mean limited access inside the branch lobby. We appreciate your patience as we try to keep everyone safe by maintaining social distancing.

We will post updates on our Facebook (Five Star of MD FCU) and Instagram (fivestarfcu) pages as well as this website.

Access your accounts anytime

If you’ve never used an ATM card, debit card or CU Online, please enroll:

Withdraw cash using an ATM card or debit card at 40,000 Allpoint surcharge-free ATMs nationwide, many found in convenient stores like Costco, CVS, Rite Aid and Walgreens. Use our online Allpoint Locator, to find an Allpoint ATM near you. (Please be aware that it takes seven to ten business days to process and mail an ATM or debit card.)

Not online? Call our Quick Check telephone teller at 855-597-5766: select Option 1.

Use CU Online, our convenient online banking service to stay on top of your accounts. If you haven’t yet enrolled, please complete the enrollment form and return it to the Maiden Choice branch. Or if you’re locked out, use the “Forgot User ID?” or “Forgot password?” links or call 855-597-5766, option 2, during business hours.

Our Mobile Banking app is available for CU Online users; learn more here. And if you have a checking account, enroll in our mobile check deposit service.

Platinum Rewards credit card holders can keep track of their transactions and make their payments online.

Depend on your credit union

Five Star of MD FCU is a well-capitalized financial institution in our 51st year of business. Our prudent stewardship of your funds has earned the top “5 stars” rating by Bauer Financial, an independent rating firm. Rest assured, your deposits are federally insured up to $250,000 by the National Credit Union Administration (NCUA) and Individual Retirement Accounts (IRAs) are separately insured up to $250,000 by NCUA.

We care about the health and well-being of our members. If you have questions about your accounts or our online services, please visit one of our branch offices or call 855-597-5766, option 2.